Daily Archives: September 16, 2010

Welcome to the Enterprise CDD’s website

The purpose of this website is to enhance the services we provide to our customers. We have provided a number of resources here to help you report and resolve problems, suggest improvements and learn more about the water utilities and other activities within the Enterprise CDD.

Enterprise CDD is a Community Development District, established pursuant to Chapter 190, Florida Statutes, and is the local utility provider for the community of Celebration. For further information, please click on “What is a CDD.”

Please visit the “Community Alerts” page if you are experiencing a loss of water for no explained reason and to receive information on other emergency utility alerts for the Celebration community.

We encourage new residents to visit the Utilities page for information related to irrigation and customer service.

District Office Relocation Across the Hall

Effective February 1, 2012, the District Office will be located across the hall in Suite 140. The phone and fax numbers will remain the same, as will email addresses. Thank you for your patience as staff makes this transition.

What Not To Flush!

The District included an insert (click here for a printable copy) with your September utility bill regarding certain items that should never be flushed into the sewer system or allowed in the drains. The reason for this notification is because Toho Water Authority (“Toho”) informed the District that there have been some of these unsuitable materials in the wastewater/sewer collection system at their lift station, which are expressly prohibited under the District’s Large User Agreement with Toho and have caused obstructions and other maintenance issues for Toho.

We need everyone’s cooperation in this effort so that the District can remain in compliance with our agreement with Toho and to avoid any additional expenses that may be incurred if Toho has to perform further significant repairs to clear any wastewater backups.

Please do not hesitate to contact the District office if you have any questions regarding this memo, and we appreciate your assistance in this matter.

Online Billing and Payment Options

You may now make online utility payments, view your billing history or usage history, and see the details of your utility account. Click here to be routed to the online billing system.

Please note, this link is best viewed with Internet Explorer in order to be able to make payments on your account.

Frequently Requested Items:

• Meeting Information
• Agendas
• Approved Minutes
• Irrigation Schedule
• Rate Information

After-hours emergencies: 407-908-2399

Alternate Emergency Phone Number: 407-947-0604

If this is not an emergency but you would simply like to leave a voicemail for staff, please call 407-566-1935 and leave your name, address and phone number. We will contact you the following business morning.