Utilities

Online Billing and Payment Options

You may now make online utility payments, view your billing history or usage history, and see the details of your utility account. Click here to be routed to the online billing system or call Point and Pay at 855-894-2405.

Please note, this link is best viewed with Internet Explorer in order to be able to make payments on your account.


Automatic Payment Option — E-Z PAY

For your convenience, you may enroll in E-Z Pay to have your utility bills paid automatically each month. This is a FREE service and guarantees that your bills will always be paid on time. Simply fill out the form (EZ Pay form) and return it to our office (mail or hand delivery) with a voided check or savings deposit slip. Details are described more fully in the brochure, and you can contact customer service at 407-566-4132 with any questions.


Customer Service

For information on contacting our Customer Service department, please click here.


Utility Components

  • Potable Water
  • Wastewater (sewer)
  • Reuse (irrigation supply)
  • There is a meter for your potable water and a separate meter for reuse, both of which will appear on your monthly utility bill showing the meter number and resulting usage for the billing period. Usage figures are in thousands of gallons.
  • Click here for the current rate schedule to help you understand your bill.
  • Click here for the 2016 drinking water quality report.
  • If you are interested in having District staff assist you in reviewing your irrigation system and providing a report to get your system working property, please contact us. Our staff will schedule an appointment to meet with you.

Irrigation Watering Schedule

Osceola County is one of the fastest-growing Counties in the State of Florida. As development continues, proper management of our irrigation water resources is going to be a priority in Osceola County and throughout the State of Florida. In response to this, Toho Water Authority has adopted Resolution 07-006 requiring all irrigation use to be limited to two days per week for all users within the Toho Water Authority’s jurisdiction.

In order to comply with this requirement, the Enterprise CDD has installed additional piping to the reclaimed water system in Celebration, creating three watering zones. Each zone will run twice a week on separate days. The zoning of the system will also improve irrigation pressure on your specific watering days and create a more dependable system overall.

How it works: There are three zones in this community. Only one zone will be turned on at a time, so for example, on days that Zone 1 is permitted to water, Zones 2 and 3 will be shut off, preventing any use by those zones that may impact water pressure for Zone 1. On days that Zone 2 is permitted to water, Zones 1 and 3 will be turned off, and so on.

Thank you for your cooperation in complying with this irrigation schedule.


What Not To Flush!

The District included an insert (click here for a printable copy) with the September 2011 utility bill regarding certain items that should never be flushed into the sewer system or allowed in the drains. The reason for this notification is because Toho Water Authority (“Toho”) informed the District that there have been some of these unsuitable materials in the wastewater/sewer collection system at their lift station, which are expressly prohibited under the District’s Large User Agreement with Toho and have caused obstructions and other maintenance issues for Toho.

We need everyone’s cooperation in this effort so that the District can remain in compliance with our agreement with Toho and to avoid any additional expenses that may be incurred if Toho has to perform further significant repairs to clear any wastewater backups.

Please do not hesitate to contact the District office if you have any questions regarding this memo, and we appreciate your assistance in this matter.

Below is the language of the memo:

Sewers are designed to carry water, human waste and toilet paper only.

Diapers, wipes, feminine sanitary products, and other products sold as “flushable” can damage the sewer system, cause sewer backups in your home, lead to expensive maintenance problems, and result in sewage releases to the environment.

Please do not flush the following items:

The items listed below should be disposed of in the trash, not the toilet:

  • Band-aids and bandage wrappers
  • Cleaning wipes
  • Condoms
  • Cotton balls, swabs, and pads
  • Dental floss
  • Disposable diapers, wipes, and nursing pads
  • Facial wipes and tissues
  • Feminine sanitary products (tampons, pads and applicators)
  • Flammable or explosive substances
  • Hair
  • Kitty litter
  • Needles and syringes
  • Paper towels
  • Rags
  • Razors and blades
  • Unused over the counter and prescription medications

Fats, Oils, and Grease (FOG)

In the kitchen, do not dispose of cooking fats, oils, and grease down the drain, and minimize the use of your garbage disposal. Garbage disposals don’t keep grease out of the sewer system. When grease washes down the sink, it can build up in pipes and eventually cause a pipe blockage in your home or the Celebration sewer lines. Blocked pipes can cause raw sewage to back up into your home or overflow into streets and damage the environment. Kitchen waste can be disposed of in the following manner:

  • Place food scraps in the trash
  • Pour grease into an acceptable container, let it harden, then dispose of in the trash

Taking the easy steps above can prevent clogged drains and sewer backups!